Privacy Policy
1. Introduction
Welcome to Food Rider ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal data with transparency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our restaurant delivery services, website, and mobile applications (the "Service"). By using our Service, you agree to the terms of this Privacy Policy.
2. Information We Collect
Information you provide: Business details (name, address, hours, menu, pricing), personal contact information, financial details, account credentials, and any communications with us.
Automatically collected: Device and browser data, usage activity, general or precise location (with permission), and data from cookies and similar technologies.
From third parties: Information from payment processors, delivery platforms, public databases, and marketing or analytics providers.
3. How We Use Your Information
We use your information to provide and improve our Service, process deliveries and payments, communicate with you, respond to inquiries, and personalize your experience. We also use it for marketing and lead generation, business development, customer support, and analytics.
We comply with applicable legal obligations and enforce our terms and policies.
4. How We Share Your Information
We may share your information with service providers who support our operations (payment processing, analytics, customer support), business partners such as delivery platforms, and authorities when required by law. Information may also be transferred in connection with a merger or acquisition, or shared with your explicit consent.
5. Data Security
We implement appropriate technical and organizational measures to protect your information. However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. When no longer needed, your information is securely deleted or anonymized.
7. Your Rights and Choices
Depending on your location, you may have the right to access, correct, delete, or export your personal information. You may also have the right to object to or restrict certain processing. To exercise your rights, contact us using the details in Section 16.
8. Marketing Communications
By submitting your contact information through our website, you consent to receive marketing emails, phone calls, text messages, and direct mail from us. You may opt out at any time by:
- Clicking "Unsubscribe" in any email
- Replying "STOP" to any text message
- Contacting us at [email protected] or (206) 659-9660
9. Lead Generation and Business Development
We use your information for legitimate business purposes including evaluating potential restaurant partners, managing sales activities, maintaining business relationships, conducting market research, and developing new partnerships. By providing your information, you consent to these uses.
10. Third-Party Links
Our Service may link to third-party websites. We are not responsible for their privacy practices. Please review each site's privacy policy before sharing personal information.
11. Children's Privacy
Our Service is not intended for children under 13. We do not knowingly collect personal information from children. If we discover such data has been collected, we will promptly delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version on our website and update the "Last Updated" date. Continued use of our Service after changes constitutes acceptance of the updated policy.
13. International Data Transfers
Your information may be processed in countries outside your own, which may have different data protection laws. We take steps to ensure your data is handled appropriately regardless of where it is processed.
14. California Privacy Rights
California residents may have additional rights under the CCPA, including the right to know what personal data we collect and the right to request its deletion. Contact us below to exercise these rights.
15. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Food Rider Delivery
Phone: (206) 659-9660
Email: [email protected]
Coverage: Nationwide
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